Owner-Operator Electrician
A small electrical contracting business run by an owner-operator with 2 apprentices. They handle residential and light commercial work across the region.
The owner was missing 60-70% of calls while on job sites (can't answer with hands full of tools and equipment). Each missed call was a potential $300-2,500 job.
Customers with urgent issues (power out, dangerous faults) calling after 5pm couldn't reach anyone.
The owner would verbally quote jobs over the phone but forget to send written quotes. Customers would say "let me think about it" and he'd never follow up.
The owner would travel 30-40 minutes for small jobs that weren't worth the drive time, or show up to jobs that needed permits he hadn't arranged.
15-20% of booked appointments resulted in no-shows with no courtesy call.
We implemented an AI Call Handling & Quote System that captures every call and automates the entire job booking process.
Week-by-week breakdown of the implementation process.
"I was skeptical about a robot answering my phone, but mate, this thing is brilliant. It understands electrical work better than some apprentices I've had! Now when someone calls about a power point, it quotes them on the spot, books them in, and sends them a text. I just show up and do the work. We've booked more jobs in 3 months than the entire previous year."
Let's discuss how similar AI automation can work for your specific situation.
