AI AGENCY
NEW ZEALAND
An AI agency for New Zealand businesses with 5 to 200 staff. We plan, build and run the artificial intelligence that answers your calls, sends the follow-up on every enquiry and keeps your admin moving.Your data is hosted on servers in Australia, and every build meets the Privacy Act 2020.
The Metrics
AI Services for NZ Businesses
Strategic Consulting
We look at how your business runs day to day, find the processes burning the most time, and build a practical AI roadmap for the NZ market with every step in priority order.
Voice Agents & Automation
We build AI voice agents, website chatbots, automated workflows and predictive models ourselves, then plug them into your existing stack (Xero, MYOB, HubSpot, Salesforce).
Privacy Compliance
Every AI deployment we ship meets the NZ Privacy Act 2020. Your customer data is stored in secure Australian data centres.
Systems Integration
We connect your existing tools to the new AI so data moves between them without manual work. A job marked complete in your CRM can raise the invoice in Xero, and the setup keeps working as you add staff or sites.
Voice AI, AI Agents and Automation We Build
The three kinds of AI system we build for NZ businesses, and what each one covers.
Process Automation
- Workflow Optimisation
- Xero & MYOB Invoice Sync
- GST Coding in Xero
Voice Agents
- 24/7 Support (NZ Accents)
- Inbound & Outbound Sales
- After-Hours Call Handling
Secure Infrastructure
- Data Hosted in Australia
- Encrypted Connections
- Privacy Act Compliant
AI Integration and the Platforms We Build On
We pick the generative AI model for each job on fit. The model that handles a phone call well is rarely the one that reads a supplier invoice PDF well, so one build can use several of these platforms, connected to your software by API.
Industries We Scale
AI built around the rules and software each New Zealand industry already works with.
Automate ACC claim paperwork and patient recall, and give patients a self-service portal for routine requests. Built for NZ practices and designed around the Health Information Privacy Code 2020.
Contract automation, matter tracking, and trust account management for NZ law firms. Works with Actionstep and other local practice management tools and takes the admin that doesn't need a lawyer off your lawyers' desks. A Gisborne law firm cut document collection from 18 days to 8.
Inventory forecasting, 24/7 customer support and sales analytics for NZ retailers and e-commerce stores. Returns and repair requests are logged, routed and answered in line with the Consumer Guarantees Act, with a person deciding each claim, and stock counts stay in sync across every channel.
Production scheduling, quality control, and predictive maintenance for NZ manufacturers. From food processing in Canterbury to timber in the Bay of Plenty, maintenance alerts land before a breakdown stops the line.
Risk assessment, fraud detection and automated compliance reporting for FMA requirements. NZ financial firms process transactions faster and meet their AML/CFT Act 2009 obligations.
Automated grading, personalised learning analytics, and admin systems for NZ schools and tertiary providers. Teachers spend less time marking and can track student progress against NCEA achievement standards.
Working With an AI Agency in New Zealand
Our team works from Mount Eden in Auckland and takes on projects anywhere in the country, by video call and on site when the build needs it. We reply to every message within one business day.
The first step is a free 60-minute call where you walk us through a normal week in your organisation. The AI Audit follows (five business days), then we launch the first build in stages and watch every call and workflow run.
Most business owners who come to us want to use AI on the phones first, or on the lead replies that slip when the team is busy: a new enquiry from your website or Trade Me gets an answer, a booking and a reminder without anyone typing it in.
Results vary by business, and we estimate yours during the audit. Our published results all come from Kiwi businesses: a Wellington cafe now has 62% of its phone orders handled by AI, and a Hamilton electrician gets 94% of calls answered. The case studies show how each was built.
Frequently Asked Questions
Everything you need to know about our services, implementation, and results.
Yes. All client data is hosted on servers in Australia, connections between your systems are encrypted, and every system we build complies with the New Zealand Privacy Act 2020 and its Information Privacy Principles.
After a free 60-minute call, every engagement starts with our AI Audit, which takes five business days. Most systems go live 2–4 weeks after the build starts. Payback depends on your volumes. Results vary by business, and the AI Audit estimates yours before any build starts.
Yes. Our voice agents answer every call in a natural voice you choose and tell the caller up front that they are speaking with an AI assistant. Then they book the job, take a message, or put the caller through to your team with the conversation so far. We set the call routing with you (every call, after hours only, or overflow when your line is busy), and each call lands in your CRM with a written summary.
Book a free 60-minute consultation and name the job you want off your plate, such as answering calls or chasing unpaid invoices. Our AI Audit then maps the build over five business days. We build the AI agent, train it on your prices and booking rules, and connect it to your tools. Most go live 2–4 weeks after the build starts.
Pricing depends on how many workflows and systems the build covers. The free consultation gives you a first read on scope. The AI Audit ranks each build by cost, and you get a quote before any build starts.
We don't rank other AI companies. Ask any agency you compare how many systems it runs in production, who builds them, and where your data is stored. Ours: eight published client case studies from New Zealand businesses plus one internal pilot, the same people planning and building your AI, and client data hosted in Australia.
Yes. We connect AI agents to Xero, MYOB, and the other ERP and CRM systems NZ businesses run on, so financial and operational data moves between them without manual entry.
Through our ongoing AI services plan. We monitor your agents, retrain models on your new data, and move your systems onto better foundation models as they are released.
We are an engineering firm and do not give tax or grant advice. Routine software integration doesn't qualify for New Zealand's R&D Tax Incentive; where a build involves genuine experimental development, we provide the technical documentation your adviser needs for a claim or grant application.
Book Your Strategy Call
Book a strategy call and we'll show you exactly where AI can make the biggest difference for your NZ business.