Australia

AI Automation Agency
for Australia

Invenix is an AI automation agency in Auckland building for businesses in Sydney, Melbourne, Brisbane and the rest of Australia. We start with the calls you miss and the admin eating your week, then get your CRM pulling its weight.

Where to Start

Start with a free strategy call.

One call to find the process costing your business the most, and the automation that fixes it.

What an AI automation agency builds

We write software to automate the repetitive work your staff do by hand. Artificial intelligence handles the steps that need judgement, like reading an email and working out what the customer wants. Plain rules handle the rest, because they are cheaper to run and easier to check.

Every build starts with an AI strategy for your specific business: which process costs you the most time, and which fix pays back first. The three builds below cover most of what we deliver.

AI agents on your phone line and website

The AI receptionist answers the call, tells the caller it's an AI assistant, checks your calendar, books the job and texts the customer a confirmation. AI chatbots do the same on your website for people who would rather type.

Business process automation

A new enquiry lands in your CRM, gets a follow-up email straight away, and becomes an invoice in Xero or MYOB when the job is done. Nobody retypes it along the way.

Generative AI on your own documents

Staff ask a question in plain English and get the answer from your own price lists, policies and past quotes.

How an automation project runs for an Australian business

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01

Free strategy call

A 60-minute video call about how work moves through your business. We point out the processes worth automating first and tell you what we would build.

02

AI Audit, if you need one

For businesses with several teams or tools, the audit maps each process and ranks the opportunities by hours and dollars. It takes five business days.

03

Build and integration

Most systems go live in 2–4 weeks. We build in short sprints and connect everything to the software you already run, so you see working pieces before launch.

04

Launch and support

We train your team, then watch the system through a stabilisation period after launch. Ongoing support is optional and covers monitoring, updates as your business changes, and moves to newer AI models.

Before the build starts we agree how success gets measured, such as response time, cost per lead or hours reclaimed. Each month you get a report showing how every system is tracking against those numbers.

Integration with the software you already run

You keep your current tools. We integrate the automation with your accounting package (Xero or MYOB), your CRM (Zoho, Salesforce or HubSpot), documents stored in SharePoint or Google Workspace, and the booking system your customers already use. Any system with an API can be connected, and for software without one we build a connector.

For Australian accounting, that means invoices and bills reach Xero or MYOB without anyone keying them in, and the data for BAS preparation pulls through automatically. As a Zoho partner, we also set up Zoho CRM for businesses that don't have a CRM yet.

Industries we automate across Australia

We build for small and mid-sized businesses of roughly 5–200 staff anywhere in Australia, from regional Victoria to the Gold Coast.

Trades and construction

Calls get answered while you are on the tools, quotes go out faster, and invoices move from site to Xero without the paperwork following you home.

Health care and allied health

Bookings, reminders and patient follow-ups run on their own. One of our New Zealand clients, a Christchurch dental practice, cut no-shows from 20% to around 9% with this system. Results vary by practice.

Real estate

Every enquiry on a listing gets a reply and a follow-up, and your CRM records who asked about which property.

Hospitality

Bookings and guest questions get answered after hours, and reservations go straight into your booking system.

Data hosted in Australia, built for the Privacy Act 1988

All client data is hosted on servers in Australia and encrypted in transit and at rest. Every system is built to comply with the Privacy Act 1988 and the Australian Privacy Principles, including how you tell customers their information is used.

Our voice agents tell callers they are speaking with an AI assistant. Call audio is processed by our voice provider, ElevenLabs.

Run from Auckland, on Australian hours

Auckland is two hours ahead of Sydney and Melbourne for most of the year, and two to three hours ahead of Brisbane, so our working day overlaps yours. Strategy calls, build reviews and staff training all happen over video, and we reply to enquiries within one business day.

We have no Australian office or team. The systems run in the cloud and connect to your software remotely, so nobody needs to be on site for the build.

How to choose the right AI automation agency

Ask any agency to show you systems running in production today, with the numbers they produce. Ours are in the case studies below.

Find out where your data will be stored and who owns the accounts once the build is finished. Then ask what happens after launch, when your software updates or your process changes and the automation has to change with it.

If the agency builds voice agents, check that its agents tell callers they are talking to an AI, as ours do on every call.

Frequently Asked Questions

Everything you need to know about our services, implementation, and results.

It builds software that takes repetitive work off your staff and keeps it running. For us that means AI receptionists and chatbots, workflow automation between the systems you already use, and Zoho CRM setup. We plan the build, connect it to your tools and train your team to run it.

Yes. We connect to Xero, MYOB, Zoho, Salesforce, HubSpot, SharePoint and in-house systems. Anything with an API can be connected, and for software without one we build a connector.

Most systems go live in 2–4 weeks. Builds that connect several systems take longer, and you get a timeline after the consultation. We work in short sprints, so you see working pieces before launch.

The price depends on what the system does and how many tools it connects to. We scope the build on the free 60-minute consultation and confirm the price before any work starts. Payback depends on your volumes, and we estimate yours on that call.

Yes. All client data is hosted on servers in Australia and encrypted in transit and at rest. Every system is built to comply with the Privacy Act 1988 and the Australian Privacy Principles, and our voice agents tell callers they are speaking with an AI assistant.

No. We are based in Auckland and have no Australian office, so you work with us remotely over video calls. Auckland is two hours ahead of Sydney and Melbourne for most of the year, and two to three hours ahead of Brisbane, which keeps our working days overlapping, and we reply to enquiries within one business day.

We agree the measures before the build starts, such as response time, cost per lead or hours reclaimed. Each month you get a report showing how every system is performing against them.

Book a free 60-minute strategy call. We go through how your business runs and name the processes worth automating first. If a deeper review makes sense, the AI Audit takes five business days and produces your roadmap.

Stop paying staff to do robot work

Book a free 60-minute strategy call. We'll find the hours your team is losing, put a dollar figure on them, and show you the build that gets them back.

Book Free Strategy Call

If email suits you better, send us a message and we'll reply within one business day.